Exploring Student Barriers to Self-Uploading Scientific Papers in The Mulawarman University Library
Main Article Content
Abstract
Background: Technological developments have encouraged the Mulawarman University Library to change the service of submitting scientific papers from a printed system to a digital-based self-upload service. This change is expected to speed up the handover process and improve the quality of service. However, in its implementation, there are still various obstacles faced by students.
Aims: This study aims to analyze the obstacles experienced by students in the implementation of self-upload services for scientific papers at the Mulawarman University Library.
Methods: The research uses a qualitative descriptive approach with data collection techniques through observation, interviews, and documentation. Data analysis was carried out using the Miles and Huberman model which includes data reduction, data presentation, and conclusion drawn.
Results: The results of the study showed five main obstacles, namely long queues because the service has not been fully carried out online, lack of students' understanding of the upload procedure, limited staff in verifying files, limited computer facilities, and lack of socialization about independent upload services.
Conclusion: The research concludes that self-upload services still face obstacles in terms of systems, human resources, facilities, and socialization. Therefore, it is necessary to improve the system and strengthen services so that the process of uploading scientific papers can run more effectively and optimally.
Downloads
Article Details
Copyright (c) 2026 Nor Fani, Muhammad Ajmal

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
- Authors retain copyright and acknowledge that the Journal of Multidisciplinary Applied Natural Science is the first publisher, licensed under a Creative Commons Attribution License.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges and earlier and greater citation of published work.
References
Ahmad Ghazi Amajida. (2023). Implementasi Publikasi Karya Ilmiah (Skripsi) Mahasiswa pada Institutional Repository (IR) di Perpustakaan Universitas Djuanda Bogor. Repository Universitas Djuanda. https://repository.unida.ac.id/id/eprint/4323
Akuffo, M. N., & Budu, S. (2019). Use of electronic resources by students in a premier postgraduate theological university in Ghana. South African Journal of Information Management, 21(1). https://doi.org/10.4102/sajim.v21i1.1026
Aprilia, W., Yabana, H. Y., Cantika, V., & Nelisa, M. (2025). Implementasi Edukasi Pengunggahan Tugas Akhir Sesuai Standar Operasional Prosedur di UPT Perpustakaan Universitas Andalas. Jurnal Pendidikan Tambusai, 9(1), 2966–2971. https://jptam.org/index.php/jptam/article/view/24747
Azizah, F. P., Makdis, N., & Maisaroh, D. (2025). Transformasi Layanan Perpustakaan Menuju Smart Library : Kajian Inovasi Teknologi dan Adopsi Pengguna. Journal Kajian Kepustakawan, 7(2), 198–213. https://ejournal.uinib.ac.id/jurnal/index.php/maktabatuna/ 213
Bonang, D., & Fitriyah, A. T. (2022). Bayan Traditional Library as the Source of Information, Education, and Cultural Preservation. Khizanah Al-Hikmah Jurnal Ilmu Perpustakaan Informasi Dan Kearsipan, 10(1), 36–45. https://doi.org/10.24252/kah.v10i1a4
Divayana, D. G. H., Ariawan, I. P. W., Ardana, I. M., & Suyasa, P. W. A. (2021). Utilization of Alkin-WP-Based Digital Library Evaluation Software as Evaluation Tool of Digital Library Effectiveness. Emerging Science Journal, 5(5), 731–746. https://doi.org/10.28991/esj-2021-01308
Elisa, M., & Yasmin, N. (2024). Analisis Efektifitas Penggunaan Layanan Koleksi Digital pada Perpustakaan Universitas Islam Negeri Sumatera Utara. TIK ILMEU Jurnal Ilmu Perpustakaan Dan Informasi, 8(2), 151–162. https://doi.org/10.29240/tik.v8i2.10868
Fernández, A., Gómez, B., Binjaku, K., & Meçe, E. K. (2023). Digital transformation initiatives in higher education institutions: A multivocal literature review. Education and Information Technologies, 28(10), 12351–12382. https://doi.org/10.1007/s10639-022-11544-0
Hakim, L. N., & Hadiapurwa, A. (2022). Pergeseran Bentuk Layanan Perpustakaan dan Peran Pustakawan Dalam Konsep Libraries Without Walls. Jurnal Kajian Informasi Dan Perpustakaan, 14(1), 109–125. https://doi.org/https://doi.org/10.21154/pustakaloka.v14i1.3569
Halkis, M., & Ninda, Z. (2021). Education System Transformation of the Indonesia Defense University in Supporting Scientific Literacy. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.4200990
Hapsari, P. Y., Naoura, N., Khaq, Y. A. I., & Hadi, M. I. S. (2026). Strategi Pengelolaan dan Transformasi Repository Digital di Perpustakaan Universitas Muhammadiyah Surakarta (UMS). Librarium: Library and Information Science Journal, 3(1), 1–16. https://doi.org/10.53088/librarium.v3i1.1966
Hariyati, M., Ma’rifah, A., Ramadhani, H. N., & Hudiana, A. A. (2023). The Contribution of the Surabaya State University Library in Promoting Open Access Information Sources. Record and Library Journal, 9(2), 206–215. https://doi.org/10.20473/rlj.v9-i2.2023.206-215
Jamridafrizal, & Zulfitri. (2024). Profesionalisme Kepustakawanan dan informasi di Era Digital. https://repository.uinbanten.ac.id/id/eprint/17128
Juanda, E. A., Wahidah, N., Khairudin, M., & Mohamed, Z. (2018). Implementation of a Raspberry Pi Trainer for the Subject of Microprocessors and Microcontrollers in Vocational High Schools. Jurnal Pendidikan Teknologi Dan Kejuruan, 24(1), 147–154. https://doi.org/10.21831/jptk.v24i1.18428
Kiasati, A. I., & Labibah, L. (2023). Pengaruh Variabel dari Technology Acceptance Model (TAM) terhadap Penerimaan Layanan Unggah Mandiri di UPT Perpustakaan ISI Yogyakarta. Lentera Pustaka: Jurnal Kajian Ilmu Perpustakaan, Informasi Dan Kearsipan, 9(2). https://doi.org/http://creativecommons.org/licenses/by-sa/4.0
König, C. M., Karrenbauer, C., & Breitner, M. H. (2022). Critical success factors and challenges for individual digital study assistants in higher education: A mixed methods analysis. Education and Information Technologies, 28(4), 4475–4503. https://doi.org/10.1007/s10639-022-11394-w
Krismayani, I. (2020). Kontribusi Unit Usaha Dalam Mewujudkan Perpustakaan Sebagai Public Sphere Di Perpustakaan Unissula – Semarang. Baca Jurnal Dokumentasi Dan Informasi, 41(2), 281. https://doi.org/10.14203/j.baca.v41i2.602
Masyhur, & Setiawan, E. (2020). Analisis Kebijakan Unggah Mandiri Tugas Akhir Mahasiswa Di Universitas Surabaya. Journal of Documentation and Information Science, 4(2), 164–174. https://doi.org/https://doi.org/10.33505/jodis.v4i2.201
Mohajan, H. K. (2020). Quantitative Research: A Successful Investigation in Natural and Social Sciences. Journal of Economic Development Environment and People, 9(4). https://doi.org/10.26458/jedep.v9i4.679
Muis, M., Ilimu, E., Pamarudin, P., Saleh, R., & Asni, A. (2024). Conditions and Types of Anchovies in the Coastal Waters of the Spelman Strait, Central Buton Regency, Indonesia. Jurnal Laut Pulau Hasil Penelitian Kelautan, 3(1), 1–9. https://doi.org/10.30598/jlpvol3iss1pp1-9
Mumen, M. A., Oganda, F. P., Lutfiani, N., & Handayani, I. (2020). Implementation of OJS Based iJC Media E-Journal System at University of Pramita Indonesia. Aptisi Transactions on Management (ATM), 4(2), 169–178. https://doi.org/10.33050/atm.v4i2.1338
Pujiastuti, A. (2017). Unggah Mandiri Local Content: Tren Layanan Perpustakaan Perguruan Tinggi. JIPI (Jurnal Ilmu Perpustakaan Dan Informasi), 2(2), 129–138. http://jurnal.uinsu.ac.id/index.php/jipi/article/view/951/851
Rahardja, U., Lutfiani, N., & Juniar, H. L. (2019). Scientific Publication Management Transformation In Disruption Era. Aptisi Transactions on Management (ATM), 3(2), 109–118. https://doi.org/10.33050/atm.v3i2.1008
Saptari, J., Hidayati, N. O., & Wagiya, W. (2016). Deskripsi Pola Kegagalan Pengajuan Verifikasi Karya Tulis Akhir Mahasiswa UGM dalam Unggah Mandiri. Berkala Ilmu Perpustakaan Dan Informasi, 12(2), 113. https://doi.org/10.22146/bip.17289
Silva, J. A. T. da, & Wang, J. (2025). Sense and sensibility of article submission platforms are needed regarding verification of AI use: a stakeholders’ perspective. AI and Ethics, 5(6), 6127–6137. https://doi.org/10.1007/s43681-025-00823-4
Strauss, A. L. (1987). Qualitative Analysis for Social Scientists. In Cambridge University Press eBooks. Cambridge University Press. https://doi.org/10.1017/cbo9780511557842
Sukoco, J. B., & Fauziah, L. (2022). Cattle Monitoring System: The Innovation to Increase Dairy Farmers Empowerment in Providing Animal Logistics to Anticipate Anthrax Outbreak in Boyolali Regency. Warta LPM, 458–472. https://doi.org/10.23917/warta.v25i4.992
Suprianto, S., Arhas, S. H., Awaluddin, M., Ariantini, N., & Zainuddin, M. S. (2023). Quality of Online Academic Services during the Covid-19 Pandemic at FKIP-UBT. Jurnal Ilmiah Ilmu Administrasi Publik, 13(1), 127. https://doi.org/10.26858/jiap.v13i1.44686
Vicente, R. S., Melero, R., & Abadal, E. (2016). Open Access Awareness and Perceptions in an Institutional Landscape. The Journal of Academic Librarianship, 42(5), 595–603. https://doi.org/10.1016/j.acalib.2016.07.002
Waruwu, M., Halida, H., Takdir, M., Dwikurnaningsih, Y., Nuryani, L. K., Satyawati, S. T., & Irnawati, W. (2025). Development of Digital-Based Academic Services System in Higher Education. International Research Journal of Multidisciplinary Scope, 6(4), 92–103. https://doi.org/10.47857/irjms.2024.v06i04.04750
Wasilah, & Herwanto, R. (2021). Pengembangan Aplikasi Unggah Mandiri Repositori Karya Ilmiah Perpustakaan. 13(2), 7–14. https://doi.org/10.5281/3550.jupiter.2021.10
Yusnaini, Y., Sara, L., Nur, I., Budiyanto, B., Nerliano, R., & Pamaruddin, P. (2025). A comparative study on the relative growth of spiny lobster (Panulirus sp.) in the Sea of Southeast Sulawesi, Indonesia. Fisheries and Aquatic Sciences, 28(8), 515–524. https://doi.org/10.47853/fas.2025.e43
Zhang, P., & Tur, G. (2024). A Systematic Review of e-Portfolio Use During the Pandemic: Inspiration for Post-COVID-19 Practices. Open Praxis, 16(3), 429–444. https://doi.org/10.55982/openpraxis.16.3.656
Nor Fani